AT YOUR SERVICE

We make every effort to ensure your August Haven experience exceeds your expectations, from our showrooms to your home. That’s why we offer White Glove Delivery for your convenience.

WHITE GLOVE DELIVERY

Our premium White Glove Delivery service ensures you have a seamless delivery experience. Here’s what to expect regardless of the number of items being delivered:

  • Full inspection and assembly
  • Placement within any room of your home
  • Packaging removal and disposal
  • Flexible scheduling, even after 5 PM in metro areas
  • Courtesy call within a two-hour delivery window so you can plan your day accordingly
  • Used furniture and mattress removal starting at just $35 per piece

FLAT-RATE PRICING**

One low price no matter how much you buy!

  • Standard Delivery | $79.99

TIPS FOR DELIVERY DAY

  • Read our Furniture Fit Guide to ensure your pieces will fit into your home.
  • Make sure there is a clear path inside and outside the home for the delivery team to bring in the furniture.
  • Remove anything from the walls that may be in the way in a tight space.
  • Plan for an alternate route for the delivery team to bring in your pieces.
  • If there is rain or snow, place any additional rugs you may have at the area the delivery team will enter.
  • Secure pets in another room away from the delivery.
  • Any items that we are hauling away for you should be in a donatable condition.
  • If you have a friend or family member accepting a delivery for you, have clear instructions for them about the delivery.
  • If your address isn’t clearly marked on the front of your home, please give additional descriptions to your salesperson.

FREE IMMEDIATE PICKUP

Want to take it home right now? We understand, which is why any in-stock item is available for same-day pickup with no extra cost to you.

We ask that you please call ahead to confirm your pickup time at 1-800-864-3011. If you would like us to help you open and inspect your purchase once you arrive, just let us know!

PICKUP HOURS^

  • In-Store Pickup:
    • M-F | 10 AM – 9 PM
    • Sat. | 10 AM – 6 PM
    • Sun. | 11 AM – 5 PM
  • Corporate Pickup Center:
    • M-F | 7:30 AM – 9 PM
    • Sat. | 10 AM – 6 PM
    • Sun. | 11 AM – 5 PM

TIPS TO PREPARE FOR YOUR ORDER PICKUP

  • To speed up your pickup time, please call ahead to have our staff prepare your pieces for pickup.
  • Take the time to inspect your pieces before loading them. We are happy to help you unwrap and review your order.
  • Feel free to contact your salesperson about the dimensions of the pieces to make sure they fit inside your vehicle.
  • Plan to use a vehicle that you can safely secure your pieces in, and bring materials to tie the pieces down.

 

**Flat-Rate Delivery Pricing: Excludes holidays, Sundays, and special hours within the standard delivery area. Flat-rate delivery fees shown apply only to specified metro areas. See store for details. ^August Haven Store Pickup Hours are subject to change during holidays. Limited to inventory availability.